Delivery additional fee

Non-Commercial Areas or Residential Areas HKD$20
Outlying Island (1): HKD$90
Including Ma Wan, Chek Lap Kok (including HK International Airport), Hong Kong Disneyland
Outlying Island (2): HKD$300
Including Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island
Outlying Island delivery service for smaller shipments with a weight of 8kg below and the total length of each item cannot exceed 105cm.

Mainland China warehouse storage fee
  • The consignee shall consolidate the parcels arrived at our China warehouse within 30 calendar days. Free time at the China warehouse is 30 days and thereafter storage charges at HKD$1 per day per parcel will apply. Parcels stored for more than 90 days will deemed to be abandoned. We will clear that parcel record in our system and dispose of the parcel at our sole discretion without further notice and compensation to the consignee.
  • Free time at most self-pick up point is 3 working days (some of self-pick up point is 2 working days), start from the parcel arrive day. Overdue order will be charged a storage charge HKD$10 per parcel and per calendar day. If the order overdue more than 14 calendar days, self-pick up point can settle the parcels by themselves without further notice and compensation.
  • Parcels stored for more than 14 calendar days at our Hong Kong warehouse / self-pick up point, as we cannot get contact with consignee or else, will deemed to be abandoned. We will clear that parcel record in our system and dispose of the parcel at our sole discretion without further notice and compensation to the consignee.
Shipment protection Plus Services (Optional)

Shipment protection plus service fee is determined according to the actual value of all items under the delivery order. The maximum declared value of each delivery order is HKD$4,000 (exclusive of delivery fees).
Our fee for this service is 2% of total declared value subject to a minimum fee of HKD$20

  1. Only one claim can be made for each consolidation order.
  2. We will compensate based on declared value or actual loss, whichever is lower, provided however that the maximum compensation shall be HKD$4,000 per consolidation order.

For more details, please refer to the Terms and Conditions of Shipment Protection Plus Service.